【System Upgrade Notice】Suspension of Member-Related Functions (Dec 3,2025 9 p.m. – Dec 5,2025 12 p.m.)

• Affected Channel: STARLUX Airlines Official Website, App, STARLUX Customer Service Center
• Affected Functions: Member-related functions including but not limited to member login, member enrollment, family account application, redemption of STARLUX Airlines or Alaska Airlines award ticket, STARLUX Airlines upgrade award, flight simulator experience, Miles and Cash mileage claim and Mileage-related processes for the E.SUN Bank Co-Brand Card, etc.
• Affected Time: Dec 3,2025 9 p.m. – Dec 5,2025 12 p.m. (Taipei time)

We apologize for any inconvenience this may cause.